If a booking request is made by using the NIHAO website, you will receive an automatic email confirming we have received your booking request.
For class cancellations, students are required to contact NIHAO at least 24 hours prior to the canceled classes. If student does not contact NIHAO prior to canceled class, student will be charged for the entire class time period.
Students need to complete their lessons within the course validity.
No extension will be allowed.
No expired lessons will be allowed to carry to next package, refund or transfer to another student.
The course fee must be settled in full-payment 3 days before the start date of the
NIHAO reserves the right to cancel the scheduled lesson if the course fee is not settled 3 days before the starting date of the course.
The information provided by NIHAO is correct at the time of publication /
notification but may be subject to change course fees, dates, content or other related issues.
NIHAO reserves the right to change teachers if necessary.
NIHAO LANGUAGE EDUCATION LTD. reserves the right of final decisions in any case of disputes.